Standard Services Provided by Security Officers

• Maintain clean, secure, tidy working environment. Food/drinks will not interfere with professional appearance, or in serving.
• Discipline at all times, professional demeanor with integrity and attention to detail on duty.
• No fraternizing with staff, soliciting funds, use of personal cameras.
• All officers arrive and depart from the site in full uniform.
• Maintain a safe, and closely stationed to environment of posts at all times. Maintain site-specific instructions & post orders at console.
• Follow all written instructions that outline specific activities and conduct. Review site security surveys.
• Ensure all officers use telephones in accordance with customer standards. No personal phone calls.
• Ensure that all officers respond to emergency situations as required.
• Officers will create well written and legible incident reports and fill out all necessary logs and forms.
• All officers read, write and speak the English language fluently.
• Prompt action is taken to prevent and minimize losses, accidents, fires, property damages, safety hazards and security incidents.
• Remain current on call-out procedures.
• Ensure that all access points are locked and secured as required: doors, gates, hatches, windows, enclosures, dock roll-up gates, etc.
• Enforce owners and contractors security policies, procedures and orders at all times.
• Develop living document of site-specific instructions and post orders, which are approved by client.
• Service will be continuous regardless of weather, disaster, or threatened or actual organized labor action.
• Operate security console, security system, hand held radios, elevator system, fire and life safety system, and other safety devices.
• Maintain strict access control. Inspect and monitor all shipping & receiving activity. Monitor alarms, surveillance screens & recordings.
• Notify client if there is a power outage, alarm issues.
• Create and program employee badges.Control key distribution and inventory. Maintain card access system and notify client of issues.
• Ensure no one enters through a card access controlled door without using their assigned access card.
• Prepare and submit required reports on accidents, threats, unusual incidents and unlawful acts.
• Identifying and reporting security and safety violations. Follow security industry Rules of Conduct at all times.